A Guide to Our Repair Process
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Hello! Thank you for considering The Body Shop of Waycross for your collision repair for your collision repair needs! We pride ourselves on making the collision repair process as seamless as possible. To get started, we will need to collect some basic information from you and develop an initial estimate and repair plan for your vehicle.
Preliminary Estimate
If you are having your repairs completed through an insurance company, our team will take care of submitting our estimate and the other needed documentation on your behalf to the responsible insurance company! Over the years we have developed great relationships with our insurance partners making this step of the process seamless. Already have an estimate from an insurance company or wanting to pay out of pocket? Great! You are one step ahead!
Approval
After getting your claim approved, we will schedule you to drop off at a time that is convenient for you. When you drop your vehicle, let us know if you need a rental car and we will be glad to assist you. Checking in is as easy as handing us the key to your ride and you receiving your rental car!
Check In
As we are carrying out the necessary repairs, we will meticulously inspect the vehicle for any additional damage that we may not have been able to see during your preliminary estimate. If additional damage is discovered, we will submit an updated estimate to your insurance company for payment! You don't have to lift a finger! If you wish, we will send you regular SMS updates throughout the repair process.
Completion of Repairs
Before you pick up, your vehicle will undergo a quality control process in which we will look over every aspect of the repairs and your vehicle. We will check and double check every clip and screw is where it should be, we will test drive your vehicle to ensure there are no drivability issues, and finally we will run an electronic diagnostic report on your vehicle's onboard computer to ensure all systems are functioning properly.
Quality Control
By quality checking our work, we ensure you are completely satisfied with our work and that your vehicle is safe for you and your family to take on the road again! We will then wash your vehicle for you and call you to tell you the great news! You can come pick up your vehicle and leave your rental car at our shop for Enterprise to retrieve later. You will be able to drive away in your newly repaired vehicle with complete confidence because The Body Shop of Waycross repairs are warrantied! Thank you for considering us for your Collision repairs. We can't wait to earn your business!
